BPO7’s Order-to-Collection (O2C) services support the companies’ unique requirements and industry best practices in the entire order-to-collection lifecycle, driving transformation through improved workflow, process efficiency, and enabling technology.

By implementing software tools that drive transparency and deliver immediate results, our O2C process services range from initial order and fulfillment to payment collection, comprising as follows:

Order & Billing

  • Contract management
  • Sales Order & invoice management


Accounts Receivable & Collection

  • Credit control management
  • Cash & bank application
  • Claim & dispute resolution
  • Impairment reserves and write-offs


Analytics & Reporting

  • Reconciliation
  • Collection trending